This article guides you through setting up your SumUp card reader.
Getting started
- Open the "Checkout" on the SumUp App.
- Enter €1.00 into the keypad and tap "Charge". The card reader should now switch on.
- Confirm the detection of your card reader in the SumUp App by clicking "Connect" once the 3 digit number shown within the app matches that of the 3-digit serial number on the back of your reader.
- Your card reader will now sync your profile information. This will take about 2 minutes.
Already used one of our card readers but new to SumUp Air? Please see below:
Connecting my SumUp Air manually
- On the SumUp App, tap the profile icon
in the top corner. - Open up "Payment methods" and tap "SumUp Air" to continue with the setup.
- Confirm the detection of your card reader in the SumUp App by clicking "Connect" once the 3 digit number shown within the app matches that of the 3-digit serial number on the back of your reader.
- Your card reader will now sync your profile information, taking about 2 minutes.
Start accepting payments
You’ve completed the setup, and now it’s time to begin taking payments.
- Tap or insert the customer's card.
- Your customer will now be asked to authorise the transaction by providing their PIN or signature.
- If the payment was successful, you'll be notified by the SumUp App.
You will now be able to send, share or print a receipt. We’ll pay out your transactions within the next 2-3 business days.
Our SumUp Air: Manual offers general usage tips.
Having trouble?
If you’re having difficulty connecting to your card reader, take a look at our step-by-step guide on troubleshooting.